Channel Management
Optimize indirect channels with support for partner management, channel marketing, channel sales, channel service, channel commerce, and partner and channel analytics.
- Efficiently plan and forecast channel sales and revenues, and segment the partner base for more effective partner programs and management
- Companies can provide relevant information to partners, maintain consistent branding, and manage partner incentives. Functionality to manage content, catalogs, collateral, campaigns, and leads helps drive demand for products through channel partners
- Enable a full range of channel sales processes, including activity management, interactive selling and configuration, quotation and order management, and multi-tier sales tracking and forecasting
- Companies can provide partners with the tools and expertise to manage problem resolution and ongoing service relationships. This enables a range of business processes, including partner knowledge management, request management, real-time partner support, and installed-base management
- Companies can include partners in collaborative selling across organizational boundaries, and enable end customers to order products and services across the demand network
- A broad range of standard reports and analyses to determine partner coverage and gaps, partner and channel performance, revenue and sales statistics, the return on partner investments, the gross margins with partners, and partner utilization
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